Refund Policy
At Trips Crafters, we are committed to processing refund requests for flight bookings in a transparent and timely manner. This Refund Policy outlines the conditions under which you may request a refund for flight services booked through our platform.
General Policy
Refund eligibility is determined solely by the airline’s fare rules and terms at the time of booking.
Trips Crafters acts as a booking agent and does not have authority over refund decisions or guarantees.
Passengers are encouraged to review the airline’s refund and cancellation policy before confirming a booking.
Refund Process
Upon receiving and verifying your cancellation request, we submit the refund request to the respective airline on your behalf.
Refund approval and the refunded amount are subject to the airline’s fare rules and processing timelines.
If approved, refunds may take up to 60–90 days depending on the airline and the bank or payment processor.
Trips Crafters is not liable for delays caused by airlines or financial institutions.
Refund Service Fees
A processing fee may be charged for handling communication with the airline regarding your refund request.
This fee is only applicable if the airline approves a refund or waiver.
If the airline denies the refund request, any service fee charged by Trips Crafters will be returned. However, the original booking fee remains non-refundable.
Non-Refundable Situations
Flights labeled as non-refundable at the time of booking.
Missed flights or no-shows due to passenger error or delays.
Cancellations due to weather conditions, labor strikes, or other force majeure events.
Policy Modifications
Trips Crafters reserves the right to modify this Refund Policy at any time without prior notice.
Continued use of our services following any changes signifies your acceptance of the updated policy.